Bohemian Willow Ltd.

Frequently Asked Questions

At this time, only to the continental United States
Once your order is received, it will be processed and shipped within 3 business days unless otherwise noted.
We strive to use the highest quality ingredients and deliver our products at an affordable price point. Some of our ingredients are organic and that is noted in the product description.
Once your order has been shipped or picked up by the carrier, you will receive a shipping notification with tracking information.
You can store it in your refrigerator and once it solidifies again, you can whip it with a hand mixer on the highest speed. The melting of the butter does not change its effectiveness.
We try our best to expedite the processing and shipping as best as we can. Unfortunately, we cannot control the United States Postal Service. All orders are shipped Priority Mail and we hope that they will reach you in no more than 3-4 business days.
At this time, we are not offering order pickup. In the future, we may participate in farmer’s markets or pop up events where you can purchase from us in person. We can’t wait to meet you when it is safe for everyone.
Absolutely! The same product can be used on both to seal in moisture. For optimal results, slather on your skin as soon as you hop out of the shower or bath. It is also great to use to soothe your baby’s skin after bathing. Your entire family will be moisturized all day!
Yes! There is nothing in our product that you cannot eat…unless you have a severe nut allergy. All of the ingredients help seal in moisture. Each ingredient also has additional healing properties. This product can be used on your skin: soothing eczema patches, helping to heal discolored skin, scar repair, diaper rash prevention & healing, and more!
Please contact us via social media or email and we’ll make it right. We aim to provide a quality product and hope that you will enjoy all of the benefits for your hair and skin.
Due to the nature of our products, we cannot accept any returns once an order has left our facility. If there is an issue with your order or if there was a mistake during the checkout process, please email us with your order number and additional details.
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